Last Updated: 21 August 2026
Effective Date: 21 August 2026

1. Introduction

Welcome to Addvey.

This Privacy Policy explains how ADDVEYNOW SOLUTIONS PRIVATE LIMITED (“Addvey“, “Company“, “we“, “us“, or “our) collects, receives, uses, stores, processes, shares, protects, and otherwise handles information relating to users of our websites, mobile applications, platforms, products and services.

Addvey is designed as a location-based digital platform connecting users with rides, local businesses, delivery services, products, services, jobs, Pooja and ceremony services, buying and selling opportunities, and other everyday needs.

Our ecosystem may include:

Addvey User App
Addvey Partner App
Addvey Delivery Partner App
Addvey website and web services
Addvey maps and location-based features
Addvey QR-based discovery and ordering
Addvey customer support
Addvey business/vendor services
Addvey marketplace and listing services
Other current or future Addvey products and services

This Privacy Policy applies to information collected through our website, mobile applications, APIs, customer-support channels, forms, communications, partner interfaces, and other Addvey-operated digital services that link to this Privacy Policy.

By using Addvey, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent or another lawful basis for processing, Addvey will process personal data in accordance with the requirements applicable to that processing.

2. About Addvey

Addvey is operated by:

ADDVEYNOW SOLUTIONS PRIVATE LIMITED

Addvey aims to connect people and businesses across cities, towns and villages through a unified digital platform.

Our platform may facilitate or provide access to:

Ride

Bike rides
Auto rides
Car rides
Ambulance booking
Parcel pickup and delivery
Pickup and drop services
Live trip tracking
Ride history
Driver/rider communication
Call masking

Near Us

Food
Groceries
Medicines
Beauty and personal-care products
Fashion
Electronics
Mobile products
Appliances
Furniture
Other local products and services

Buy & Sell

Used products
Vehicles
Electronics
Appliances
Property
Land
Agricultural/field listings
Sale listings
Rental listings
Lease listings
Purchase opportunities

Services

Mobile repair
Laptop repair
Computer/PC repair
Appliance repair
Electricians
Plumbers
Technicians
Other local professionals and service providers

Pooja

Pandit discovery
Pooja booking
Ceremony services
Religious service providers

Jobs

Local jobs
Store jobs
Restaurant jobs
Hotel jobs
Company jobs
IT and non-IT opportunities
Job applications
Recruiter listings

Some services may be introduced, changed, suspended or discontinued over time.

3. Information We Collect

We collect information necessary to operate, improve, secure and provide Addvey’s services.

The type of information collected depends on how you use Addvey.

We do not necessarily collect every category from every user.

3.1 Account and Registration Information

When you create or maintain an Addvey account, we may collect:

Full name
Mobile number
Email address
Date of birth or age where required
Gender where voluntarily provided and relevant
Profile photograph
Password or authentication credentials
Login information
Account type
User role
Referral information
Preferred language
Communication preferences
Account verification information
Device used for registration
Other information you voluntarily provide

4. Mobile Number and Phone Verification

We may use your mobile number to:

Create your account
Verify your identity
Send OTPs
Authenticate login
Secure your account
Provide ride-related communication
Provide order-related communication
Provide service-related communication
Provide delivery updates
Contact you regarding customer support
Prevent fraud and misuse
Send important service notifications

We may use third-party communication providers to deliver OTPs, SMS, WhatsApp messages, voice calls or other communications.

5. Location Information

Location information is an important part of Addvey’s services.

Depending on your permissions and use of the platform, we may collect:

GPS location
Approximate location
Precise location
Pickup location
Drop-off location
Current location
Device location
Vendor/store location
Delivery location
Service location
Job-search location
Property/listing location
Ride route information
Location history associated with a particular service
Location information obtained through maps or similar services

We may use location information to:

Find nearby rides
Match users with drivers
Locate ambulances
Track rides
Track parcels
Find nearby vendors
Display nearby businesses
Display nearby services
Show nearby jobs
Show Buy & Sell listings
Enable map navigation
Determine delivery areas
Enable QR-code location verification
Prevent fraudulent orders
Improve service availability
Provide location-based recommendations
Improve platform safety
Provide customer support

Certain features may not work correctly if required location permissions are disabled.

6. Live Location and Tracking

Where a service requires tracking, Addvey may process location information during the relevant transaction.

For example:

Ride tracking
Ambulance tracking
Parcel tracking
Delivery tracking
Pickup and drop tracking
Technician pickup/drop tracking

Where applicable, location information may be shared with the relevant user, driver, delivery partner, vendor or service provider to enable the requested service.

We aim to limit such access to information reasonably necessary for the relevant service.

7. Ride Information

When you book or use a ride, we may collect and process:

Pickup location
Drop-off location
Ride date and time
Ride type
Driver/partner information
Vehicle information
Trip route
Trip status
Fare information
Payment information
Ride history
Cancellation information
Ratings and feedback
Customer support communications
Emergency-related information where voluntarily provided
Location information
Communication records relevant to the ride

8. Ambulance and Emergency Services

If Addvey provides ambulance or emergency-related booking services, additional information may be required to coordinate the requested service.

Depending on the service, this may include:

Pickup location
Destination
Contact details
Emergency description
Patient-related information voluntarily provided by the user
Medical facility information
Emergency contact information
Information required by the ambulance provider

Addvey is a technology/platform provider and does not necessarily provide medical treatment itself.

Information submitted to an ambulance provider or healthcare provider may be processed by that provider under its own privacy practices.

Addvey does not guarantee the availability, response time, suitability, medical qualification or outcome of any third-party emergency service.

Users should contact appropriate emergency authorities directly where immediate emergency assistance is required.

9. Parcel and Delivery Information

For parcel and delivery services, we may collect:

Sender information
Recipient information
Pickup location
Delivery location
Contact information
Parcel description
Delivery instructions
PIN/OTP verification
Delivery status
Proof of pickup
Proof of delivery
Images or videos where submitted
Payment information
Delivery partner information
Tracking information

Users must not use Addvey to send prohibited, illegal or dangerous items.

10. Near Us Information

When using Near Us, we may process:

Vendor/store information
Product information
Search queries
Categories
Order information
Cart information
Delivery location
GPS location
QR-code information
Vendor interaction
Product views
Search activity
Order history
Ratings and reviews
Payment information
Delivery information

11. QR Code Features

Addvey may provide QR-based services.

QR codes may be used to:

Open a vendor profile
Access a store
Browse products
Place an order
Access a service provider
Access a property listing
Access a vehicle listing
Access a job/recruiter profile
Connect offline businesses with their digital Addvey profile

Where QR-based ordering requires the user to be physically present at a particular location, Addvey may use location information to help verify that the QR interaction occurs within an appropriate location.

12. Medical and Pharmacy-Related Information

Where Addvey provides medical, pharmacy or healthcare-related functionality, we may process information necessary to provide the requested service.

This may include:

Medicine orders
Prescription images
Prescription information
Doctor appointment information
Appointment date/time
Healthcare provider information
Delivery information
Information voluntarily provided by the user
Order history

Users should provide only information necessary for the requested service.

Where a third-party pharmacy, doctor, hospital or healthcare provider processes information independently, that third party may have its own privacy policy.

Addvey does not provide medical diagnosis or treatment unless expressly stated for a particular service.

13. Doctor Appointment Information

Where appointment booking is available, we may process:

Patient name
Contact information
Appointment details
Doctor/provider details
Appointment location
Slot information
Information submitted while booking
Cancellation/rescheduling information

Healthcare providers may separately process patient information according to applicable laws and their own policies.

14. Buy & Sell Information

For Buy & Sell services, users may submit:

Listing title
Description
Images
Videos
Price
Property information
Vehicle information
Product information
Location
Sale/rent/lease information
Contact preferences
Listing category
Seller information
Buyer inquiries
Communication records
Listing views and interactions

Users should not publish sensitive personal information in public listings.

15. Property and Land Listings

Where property or land listings are permitted, we may process:

Property location
Property type
Size
Price
Photos
Videos
Description
Listing documents uploaded by the user
Seller/agent information
Buyer inquiries
Map coordinates or approximate location

Addvey may provide a technology marketplace for discovery and communication and does not necessarily verify title, ownership, legality, encumbrances or other property matters unless expressly stated.

16. Services Information

For service bookings, we may process:

Service requested
User location
Service address
Device/product information
Problem description
Images
Videos
Technician information
Appointment information
Booking history
Service status
Warranty information
Payment information
Ratings and reviews

For example, this may apply to:

Mobile repair
Laptop repair
PC repair
Appliance repair
Electrical services
Plumbing
Other local services

17. Warranty and Return Information

Where supported, Addvey may allow users and vendors to upload photographs or videos associated with:

Product condition before dispatch
Product condition after receipt
Packaging condition
Opening/unboxing
Damage claims
Warranty claims
Service claims
Return requests

Such content may be used to investigate disputes, warranty requests, returns, fraud and customer-support cases.

18. Pooja and Religious Service Information

Where Pooja services are offered, we may process:

User name
Contact information
Location
Pooja type
Date and time
Ceremony details
Pandit/service provider information
Booking information
Payment information
Special instructions

Users should avoid providing unnecessary sensitive personal information.

19. Jobs and Recruitment Information

When using Addvey Jobs, we may process:

Name
Contact information
Profile information
Resume/CV
Education
Skills
Work experience
Job preferences
Location
Job applications
Application status
Recruiter communications
Interview information
Documents voluntarily uploaded
Profile views
Job search activity

Recruiters and employers may independently process applicant information and may have their own privacy obligations.

Addvey is not necessarily the employer for jobs listed through the platform.

20. Vendor and Partner Information

If you register as a vendor, service provider, driver, delivery partner, recruiter or other business partner, we may collect:

Name
Business name
Business address
Mobile number
Email
Profile photo
Business documents
Registration information
GST information where applicable
PAN information where applicable
Bank/payment information
Vehicle information
Driving/licence information where applicable
Insurance information where applicable
Service categories
Store information
Product information
Business hours
Location
Verification information
Ratings
Performance information
Transaction information

We may conduct verification or due diligence appropriate to the service.

21. Identity and Verification Information

Depending on the service, we may request documents or information for verification.

This may include:

Government-issued identification
Business registration documents
GST information
PAN
Driving licence
Vehicle documents
Insurance documents
Address information
Bank information
Other documents required for onboarding

We will use such information for purposes such as:

Verification
Compliance
Fraud prevention
Partner onboarding
Payments
Account security
Legal obligations

We will not request documents that are unnecessary for the relevant service where avoidable.

22. Payment Information

When you make or receive payments through Addvey or a payment provider integrated with Addvey, transaction-related information may include:

Transaction amount
Transaction date
Payment status
Payment method
Transaction reference
Refund information
Invoice information
Billing information

Where payments are processed by third-party payment providers, payment card, bank or other financial information may be processed directly by those providers.

Addvey may not store complete card numbers or other payment credentials when the payment provider handles them directly.

23. Bank and Settlement Information

For vendors, drivers, delivery partners or other recipients of payouts, we may process:

Bank account details
Account holder name
IFSC
UPI information
Settlement information
Transaction history
Tax-related information
Payment statements

This information may be required to process legitimate settlements and financial records.

24. Device Information

We may automatically collect information about the device used to access Addvey, including:

Device model
Operating system
OS version
Browser
App version
Device identifiers
Advertising identifiers where permitted
IP address
Network information
Mobile network information
Language
Time zone
Crash information
Performance information
Security information

25. Log Information

Our systems may automatically record:

IP address
Access time
Pages/screens viewed
Features used
Search activity
Application events
Errors
Referring URLs
Device information
Security events
Authentication events

We use this information for security, analytics, troubleshooting and service improvement.

26. Cookies and Similar Technologies

Addvey may use:

Cookies
Local storage
Session technologies
Pixels
SDKs
Analytics technologies
Similar technologies

These may be used for:

Authentication
Security
Preferences
Analytics
Performance
Personalisation
Marketing where permitted
Fraud prevention

Users may control cookies through browser or device settings, although disabling certain technologies may affect functionality.

27. Search and Interaction Information

We may collect information about:

Searches
Categories viewed
Products viewed
Vendors viewed
Jobs viewed
Services viewed
Listings viewed
Maps interacted with
QR codes scanned
Pages visited
Features used
Clicks
Saves/favourites
Orders
Bookings
Cancellations
Ratings

This information may help us improve discovery and recommendations.

28. Trending and Recommendations

Addvey may use aggregated or associated information such as:

Searches
Views
Orders
Bookings
Interests
Location
Category interactions
Popularity
Availability

to identify trending businesses, products, services, jobs or other content.

Where applicable, recommendations may be based on location, activity, preferences or platform trends.

29. Communications

We may communicate with you through:

SMS
Email
Push notifications
WhatsApp
In-app notifications
Phone calls
Other communication channels

Communications may relate to:

Login
OTP
Account security
Booking
Ride
Delivery
Order
Payment
Refund
Customer support
Important policy changes
Service updates
Promotions, where permitted

You may be able to opt out of certain promotional communications, but transactional and security communications may continue where necessary.

30. Call Masking

Where Addvey provides call masking, users and partners may communicate without directly revealing their personal phone numbers to one another.

Call-masking providers may process technical information necessary to establish and route calls.

Addvey may process call metadata such as:

Caller
Recipient
Date/time
Duration
Booking/service reference
Call status

We will not claim that call masking prevents all possible identification through information voluntarily disclosed during a conversation.

31. Customer Support

When you contact Addvey support, we may collect:

Name
Phone number
Email
Account information
Booking/order information
Complaint details
Screenshots
Images
Videos
Documents
Communications
Device information
Technical logs

We use this information to investigate and resolve requests.

32. Reviews, Ratings and Feedback

If you submit:

Reviews
Ratings
Feedback
Complaints
Comments
Photos
Videos

we may use them to:

Improve Addvey
Investigate complaints
Display reviews where appropriate
Monitor quality
Detect abuse
Improve vendor/partner performance

Publicly displayed content may be visible to other users depending on the feature.

33. Information We Receive From Other Users

We may receive information about you from:

Drivers
Delivery partners
Vendors
Service providers
Recruiters
Other users
Referrers
Customer support representatives
Payment providers
Verification providers

For example, a vendor may provide information concerning an order or service request.

34. Information From Third-Party Services

Depending on the features used, we may receive information from:

Payment providers
Mapping providers
Communication providers
Analytics providers
Cloud infrastructure providers
Identity/verification providers
Fraud prevention providers
Advertising providers
App stores
Authentication providers
Other technology partners

The information received depends on the integration and permissions involved.

35. Why We Use Personal Data

We may process personal data for purposes including:

Providing Services

To:

Create accounts
Process bookings
Match users with partners
Process orders
Facilitate deliveries
Facilitate listings
Facilitate job applications
Facilitate service bookings
Provide customer support

Safety and Security

To:

Detect fraud
Prevent abuse
Secure accounts
Investigate suspicious activity
Protect users and partners
Prevent unauthorized access
Maintain platform integrity

Payments

To:

Process payments
Process refunds
Process settlements
Generate invoices
Maintain transaction records

Communication

To:

Send service notifications
Send OTPs
Provide booking updates
Respond to support requests

Improvement

To:

Improve products
Improve app performance
Develop features
Understand usage patterns
Improve search
Improve recommendations

Legal Compliance

To comply with:

Applicable laws
Government requirements
Court orders
Law-enforcement requests
Tax requirements
Regulatory requirements

36. Legal Bases / Permitted Processing

Depending on the applicable legal framework and the nature of the processing, Addvey may process personal data based on:

Consent
Performance of a requested service
Legitimate and lawful business purposes where permitted
Compliance with legal obligations
Protection of security and prevention of fraud
Other lawful grounds available under applicable law

Where consent is required, we will seek consent in an appropriate manner.

India’s DPDP framework establishes requirements around processing digital personal data, consent, notice and rights, with implementation occurring according to the notified commencement schedule.

37. Consent

Where we rely on consent, you may have the ability to:

Provide consent
Refuse consent
Withdraw consent

Withdrawal of consent does not necessarily affect processing already carried out lawfully before withdrawal.

Certain services may not function if information necessary to provide that service is unavailable.

38. Data Minimisation

Addvey aims to collect and process information reasonably necessary for the purposes described in this Privacy Policy.

We do not intend to collect personal information merely because it is technically possible to do so.

39. Sharing of Personal Data

We may share information with appropriate parties where necessary to provide services, maintain the platform, comply with law or protect users.

These parties may include:

Drivers and Ride Partners

For:

Ride matching
Pickup
Drop-off
Communication
Navigation
Trip completion

Delivery Partners

For:

Pickup
Delivery
Tracking
Customer communication

Vendors

For:

Order fulfilment
Service fulfilment
Customer support
Returns
Warranty

Service Providers

For:

Technician assignment
Service fulfilment
Appointment management

Healthcare/Medical Providers

Where applicable, for requested medical or pharmacy services.

Recruiters/Employers

For job applications where the user chooses to apply.

Payment Providers

For payment processing and settlements.

Technology Providers

For:

Hosting
Cloud infrastructure
Analytics
Security
Messaging
Maps
Verification
Customer support

Professional Advisers

Where necessary, information may be shared with:

Lawyers
Accountants
Auditors
Consultants
Insurance providers

Government and Law Enforcement

Where required or permitted by applicable law.

40. Third-Party Service Providers

Addvey may use third-party service providers to operate portions of its platform.

Examples may include:

Cloud hosting
Database infrastructure
Mapping
Payment processing
SMS/OTP
WhatsApp/business messaging
Email
Analytics
Crash reporting
Customer support
Fraud prevention
Identity verification
Communication/call masking

Such providers may process personal information only as necessary for the services they provide to Addvey, subject to applicable contractual and legal requirements.

41. Maps and Location Providers

Addvey may integrate mapping and location technologies.

These services may process:

GPS coordinates
Search queries
Route information
Destination information
Device information

The relevant third-party provider may have its own privacy practices.

42. Advertising

Addvey may display advertisements within its website, applications, maps or other services.

Advertising technologies may process information such as:

Device information
Approximate location
App interactions
Advertising identifiers where permitted
General interests

Where required, Addvey will provide appropriate controls and notices.

Addvey does not intend to sell personal data merely for advertising purposes.

43. Location-Based Advertising

Where enabled, Addvey may display advertisements or promotions based on:

Approximate location
Nearby businesses
Categories
Searches
Platform activity

We may use aggregated or appropriately protected information to improve advertising relevance.

44. Data Security

Addvey takes reasonable technical and organisational measures intended to protect personal data against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Accidental damage

Security measures may include:

Encryption where appropriate
Access controls
Authentication
Logging
Monitoring
Security testing
Backup procedures
Role-based access
Infrastructure controls

However, no internet-based system can guarantee absolute security.

45. Account Security

Users are responsible for:

Protecting passwords
Protecting OTPs
Protecting devices
Not sharing login credentials
Not allowing unauthorized account access

If you suspect unauthorized account activity, contact Addvey promptly.

46. Data Breach and Security Incidents

If Addvey experiences a personal-data breach requiring notification under applicable law, we will take appropriate steps to investigate, contain, remediate and notify relevant persons or authorities as required.

47. Data Retention

We retain personal information only for as long as reasonably necessary for:

Providing services
Maintaining accounts
Completing transactions
Customer support
Fraud prevention
Security
Legal compliance
Tax/accounting obligations
Dispute resolution
Enforcement of agreements
Legitimate business requirements

Different categories of information may have different retention periods.

48. Deletion of Information

You may request deletion of your personal information where applicable.

Deletion may be subject to:

Legal obligations
Financial/accounting requirements
Fraud prevention
Dispute resolution
Security requirements
Ongoing transactions
Other lawful retention requirements

Where deletion is not immediately possible, we may restrict processing where required or appropriate.

49. Account Deactivation

You may request account closure through available Addvey mechanisms or by contacting support.

Account closure does not necessarily result in immediate deletion of every record.

Certain information may need to be retained for lawful purposes.

50. Children’s Privacy

Addvey is not intended to knowingly collect personal information from children in circumstances where parental/guardian authorization is required under applicable law.

Where a service has age restrictions, users must satisfy the applicable minimum age requirements.

If we become aware that information has been collected in violation of applicable children’s privacy requirements, we will take appropriate steps.

51. User-Generated Content

Users may upload:

Images
Videos
Reviews
Listings
Resumes
Documents
Product information
Property information
Service information
Comments

Users should ensure that uploaded content does not unnecessarily contain:

Passwords
Financial credentials
Government identification numbers
Sensitive personal information
Another person’s private information

52. Public Listings

Buy & Sell listings, vendor profiles, business information, job listings and other public-facing information may be visible to other users.

Users should assume that information intentionally published as public may be viewed, copied or shared by others.

Addvey cannot guarantee that third parties will not independently save or redistribute publicly available information.

53. User Communications

Where Addvey facilitates communication between users and partners, relevant information may be processed to:

Establish communication
Protect users
Prevent abuse
Resolve disputes
Provide support
Maintain platform security

54. Fraud Prevention

Addvey may use personal and technical information to identify:

Fake accounts
Fake listings
Payment fraud
Multiple fraudulent accounts
Suspicious orders
Location manipulation
Platform abuse
Account takeover
Promotional abuse
Chargeback abuse

We may suspend or restrict accounts where reasonably necessary.

55. Automated Systems and Algorithms

Addvey may use automated systems to assist with:

Matching
Recommendations
Search ranking
Trending content
Fraud detection
Driver/partner allocation
Service-provider allocation
Job discovery
Personalisation
Safety monitoring

Where legally required, Addvey will provide applicable information or rights concerning significant automated processing.

56. Partner Assignment

For some services, Addvey may use factors such as:

Location
Distance
Availability
Ratings
Service category
Expertise
Demand
Performance

to assist in assigning or recommending drivers, delivery partners or service providers.

57. Business Transfers

If Addvey undergoes:

Merger
Acquisition
Restructuring
Sale of assets
Investment transaction
Corporate reorganisation

personal data may be transferred as part of the relevant transaction, subject to applicable law and appropriate safeguards.

58. International Data Transfers

Some Addvey technology providers or infrastructure may operate outside India.

Where personal data is transferred, stored or processed outside India, Addvey will take steps required by applicable law and applicable government restrictions or requirements.

59. Third-Party Websites and Services

Addvey may contain links or integrations to third-party websites, applications or services.

Examples may include:

Payment providers
Maps
Social platforms
Vendor websites
Job/recruitment services
Healthcare providers

Addvey is not responsible for the privacy practices of third-party services that it does not control.

Users should review the privacy policies of those services.

60. Social Media

If Addvey provides social-media integrations, information shared through those integrations may be processed according to both Addvey’s policies and the relevant social-media provider’s policies.

61. Analytics

Addvey may use analytics tools to understand:

Traffic
App usage
Feature usage
Errors
Performance
Conversion
User interactions

Analytics information may be aggregated or otherwise processed to improve our services.

62. Business and Vendor Analytics

Vendors and partners may receive analytics relating to their own services, such as:

Orders
Views
Searches
Performance
Ratings
Customer interactions
Revenue/settlement information

We may provide aggregated market insights where appropriate.

63. Data Accuracy

Users are responsible for providing accurate and current information.

You should update your information when it changes.

Providing false information may affect account security, service availability or verification.

64. Sensitive Personal Data

Users should not submit sensitive personal information unless it is reasonably necessary for a requested Addvey service.

Where sensitive information is required, Addvey will handle it in accordance with applicable law.

65. Government Identification Numbers

Where government identification is required for verification, users should provide it only through official Addvey interfaces or authorized verification processes.

Do not send identity documents to unofficial individuals claiming to represent Addvey.

66. Data Protection Rights

Subject to applicable law and the relevant commencement of legal provisions, users may have rights relating to their personal data, including rights to:

Access information about processing
Request correction
Request deletion
Withdraw consent where consent is the basis
Exercise applicable grievance rights
Nominate another individual where legally provided
Seek information about certain processing activities

The exact scope and mechanism of these rights may depend on applicable law and the date on which relevant provisions become effective.

67. Consent Withdrawal

Where processing is based on consent, you may withdraw consent using available Addvey mechanisms or by contacting us.

Withdrawal does not invalidate processing carried out before withdrawal.

If the requested processing is necessary to provide a particular service, withdrawing consent may prevent us from providing that service.

68. Grievance Redressal

If you have a privacy concern, complaint or request concerning your personal information, you may contact Addvey through our designated grievance/contact channel.

We will review and respond to complaints in accordance with applicable law and our internal procedures.

Privacy / Grievance Contact:
Email: [INSERT OFFICIAL PRIVACY EMAIL]

Company:
ADDVEYNOW SOLUTIONS PRIVATE LIMITED

Registered Office:
[INSERT REGISTERED OFFICE ADDRESS]

69. Data Protection Officer / Responsible Contact

Where applicable law requires Addvey to appoint a Data Protection Officer or other responsible data-protection contact, the relevant contact details will be published on this page or on a dedicated privacy/grievance page.

Data Protection Contact:
[INSERT NAME/TITLE IF APPLICABLE]

Email:
[INSERT EMAIL]

70. How to Contact Addvey

For privacy questions, data requests or complaints:

ADDVEYNOW SOLUTIONS PRIVATE LIMITED

Website: Addvey.com

Email: [INSERT OFFICIAL EMAIL]

Phone: [INSERT OFFICIAL BUSINESS NUMBER]

Address: [INSERT REGISTERED OFFICE ADDRESS]

71. Changes to This Privacy Policy

Addvey may update this Privacy Policy from time to time to reflect:

New features
New services
Changes in technology
Changes in law
Regulatory requirements
Business changes
Security improvements

When we make material changes, we may provide appropriate notice through the website, application, email, notification or other legally appropriate means.

The “Last Updated” date at the top of this policy indicates when it was most recently updated.

72. Specific Service Policies

Certain Addvey services may have additional privacy notices or terms.

These may include:

Ride services
Ambulance services
Parcel services
Food delivery
Grocery delivery
Medicine/pharmacy services
Doctor appointments
Buy & Sell
Property listings
Vehicle listings
Technician services
Pooja services
Jobs and recruitment
Vendor services
Delivery partner services

Where a specific notice applies, it should be read together with this Privacy Policy.

73. Marketplace Relationships

Addvey may operate as a technology platform connecting users with independent third-party businesses, vendors, drivers, delivery partners, service providers, recruiters and other participants.

Depending on the transaction, the relevant third party may separately process personal data.

The third party may therefore have responsibilities under applicable privacy, consumer protection, tax, licensing, healthcare, employment or other laws.

74. No Unnecessary Sale of Personal Data

Addvey does not intend to sell personal data as a commodity.

Where information is shared with service providers, vendors, partners or technology providers, such sharing is generally intended to:

Provide requested services
Operate the platform
Process transactions
Maintain security
Provide customer support
Comply with legal requirements
Perform other purposes described in this Privacy Policy

75. Security of Public Information

Information that users intentionally publish publicly, including:

Business listings
Job listings
Product listings
Property listings
Public profiles
Reviews

may be accessible to other users.

Users should carefully consider what they publish.

76. Your Responsibility

By using Addvey, you agree to:

Provide accurate information
Keep account credentials secure
Use official Addvey channels
Respect other users’ privacy
Avoid uploading unnecessary personal information
Avoid sharing confidential information publicly
Report suspected misuse
Follow Addvey’s applicable Terms of Use

77. Privacy by Design

Addvey intends to develop its products with privacy and security considerations incorporated into product design.

This may include:

Data minimisation
Permission controls
Access restrictions
Encryption where appropriate
Secure authentication
Role-based access
Monitoring
Incident response
Privacy reviews
Appropriate retention controls

As Addvey grows, these controls may evolve.

78. Future Addvey Features

Addvey may introduce additional services and technologies in the future.

Examples may include:

New transportation services
New delivery services
Financial/payment features
Business tools
AI-assisted features
Recommendation systems
Advanced mapping
Additional marketplace categories
New communication technologies
Additional partner services

Where a future feature involves materially different processing of personal data, Addvey will provide appropriate information or notices as required.

79. Contact and Privacy Requests

For privacy-related requests, please include enough information for us to identify:

Your Addvey account
The request you are making
Relevant booking/order/listing where applicable

Do not send passwords, OTPs, payment PINs or unnecessary sensitive information by email.

80. Governing Framework

This Privacy Policy is intended to operate in accordance with applicable laws and regulations governing privacy, data protection, information technology, consumer protection, e-commerce and related matters in the jurisdictions in which Addvey operates.

Where a mandatory legal requirement conflicts with a provision of this Privacy Policy, the applicable law will prevail to the extent of the conflict.

81. Acceptance

By accessing or using Addvey, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where consent is legally required for a particular processing activity, Addvey will obtain consent through an appropriate mechanism rather than relying solely on this general acknowledgement.